AIR DEFENDER / Report a bug
Something not working?
Tell me what happened. A few clear steps help me find the problem.
On this page
Unfamiliar word? Select a dotted-underlined term for its meaning.
Give someone enough information to repeat it
| Include | Useful detail |
|---|---|
| Version | The full version shown by your game; do not assume it matches a video. |
| Context | Scenario, difficulty, fresh session or loaded save. |
| Action | The exact button/key and selected aircraft or track. |
| Expected result | What you expected the game to do next. |
| Actual result | What changed, what did not and any ASMA message. |
| Evidence | A screenshot or short clip showing the relevant controls and track data. |
Separate observation from explanation
“L11 shows ON but this track has stopped updating” is an observation. “The AWACS is broken” is a proposed explanation. Include both if useful, but make clear which one you observed.
Send me a report
Use the report form above. The bug button on each page brings you here and includes the guide you were reading. Choose Send report when you are ready and complete any security check Shopify shows. The community forum remains available under Need a hand?.
Put the report together
- In the form above, enter a short title under What is the problem?. Fill in What did you do?, What happened? and Your email. Give the actions in the order you took them.
- Open More details (optional) and add the Game version, Scenario / difficulty and What should have happened? where known. Add a screenshot or video link if it shows the problem.
- Select Send report. Wait for the sent confirmation.
- Use Save a copy before sending if you want to keep your report.
Use the game’s opening-screen buttons
- Return to the opening LOGIN / SETTINGS / EXIT screen. If you are playing, save and leave safely first. From the game-mode menu, use BACK; from the account screen, use BACK again.
- Read the full v… version near the bottom-left corner. Include it in the report so the advice matches your installed game.
- Choose CHANGELOG beside DISCORD and FEEDBACK to read what changed in that version. Scroll inside the panel. Its top-right X or bottom CLOSE closes these notes; neither deletes a save or exits the game.
- Choose DISCORD or FEEDBACK to open that destination in your browser. Opening the link does not send a report. Write the steps, expected result and actual message using the checklist above.
If ASMA reports a mission launch error
Open ASMA with M, choose SYS and read the whole message. MISSION ALREADY LAUNCHED says that mission is already running; it did not start another copy. MISSION ROUTE ERROR or MISSION LAUNCH FAILED says the game could not create that mission. PARTIAL MISSION LAUNCH says it created fewer aircraft than intended. These messages describe a mission the game was trying to create, not confirmation that your selected fighter has completed an order.
Keep a screenshot of the full message, the mission name if shown, your game version and whether this was a fresh session or a loaded save. Check your own aircraft separately in ACTIVE OPS. Use the problem-report checklist above; these notices do not provide a player repair button.
See ACTIVE OPS for your aircraft and the save and load checks. Send me a report using the form above.